潘金莲传媒映画

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Windows

Andersen Windows review 2024

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We rated Andersen Windows & Doors 3.5 out of 5.0 stars. Its products are available at home improvement stores, so we recommend Andseren if you鈥檇 like to see its windows in person before buying them. 

3.5
Andersen Windows & Doors offers five window-frame material options.
Pros
  • Offers five window materials
  • Has multiple financing options
  • Is available at big-box retailers such as Home Depot
Cons
  • Doesn鈥檛 handle installation in-house
  • Has limited style selection compared to competitors
  • Offers limited customer support hours

Although its windows are accessible to purchase, Andersen does not install them in-house. You must work with a third-party contractor to install your new windows. We suggest checking out other top window brands if you鈥檇 rather not deal with sourcing a professional installer.

Our thoughts on Andersen

We like that the brand has multiple window material options and industry credentials but dislike its low customer reviews, limited customer support hours and lack of in-house installers.

What we like

The first thing that makes Andersen stand out is its five window material options. Most competitors offer two or three, but Andersen makes wood, fiberglass, aluminum, composite and vinyl windows. This allows you to customize your windows鈥 look, performance and cost. For instance, vinyl windows are budget-friendly, whereas wood windows are more expensive but visually pleasing.

No matter what type of window you buy from Andersen, you can rest assured it鈥檚 energy-efficient. All Andersen windows come with the , meaning they鈥檝e been thoroughly tested and meet strict performance criteria. 

It鈥檚 also very easy to purchase Andersen windows. You can look for a dealer on Andersen’s page or visit your local Home Depot to see them in person. We also like that the company鈥檚 website has a so you can look at them online before speaking with a representative.

What we don鈥檛 like

The main issue we have with Andersen is its many negative customer reviews. While most customer complaints aren鈥檛 about window quality but customer service, this is still a concern. 

Andersen is also notably more expensive on average than many top brands, though its many window lines do offer some range in pricing. Also, Andersen is not a full-service installer. This isn鈥檛 necessarily bad 鈥 plenty of window companies don鈥檛 provide installation. It can just be a hassle to find a separate installer, which also means you鈥檒l have warranties from two companies: a manufacturer’s warranty from Andersen and a labor warranty from your installer.

If you鈥檙e buying replacement windows and want installation services under one roof, we suggest checking out Andersen鈥檚 subsidiary and our full review of Renewal by Andersen.

Compare top window brands

Andersen doesn鈥檛 have as many window styles as some competitors, but it鈥檚 unbeatable in its material selection.

Provider Our Rating Glass and Hardware Warranty Labor Warranty Average Project Price Get Started
4.7
10鈥20 years 2 years $10,252
4.4
Limited lifetime Limited lifetime $12,970
4.4
10鈥20 years 2 years $12,807
4.3
10鈥20 years 0 years $9,603
4.4
Limited lifetime Limited lifetime $12,171
4.2
3 years to limited lifetime Limited lifetime $12,025
4.2
10鈥20 years 0 years $11,257
4.0
10鈥50 years 0 years $11,555
4.2
15 years 0 years N/A
4.0
10鈥20 years 0 years $6,488
3.4
20 years 0 years N/A
Provider Our Rating Glass and Hardware Warranty Labor Warranty Average Project Price Get Started
4.7
10鈥20 years 2 years $10,252
4.4
Limited lifetime Limited lifetime $12,970
4.4
10鈥20 years 2 years $12,807
4.3
10鈥20 years 0 years $9,603
4.4
Limited lifetime Limited lifetime $12,171
4.2
3 years to limited lifetime Limited lifetime $12,025
4.2
10鈥20 years 0 years $11,257
4.0
10鈥50 years 0 years $11,555
4.2
15 years 0 years N/A
4.0
10鈥20 years 0 years $6,488
3.4
20 years 0 years N/A
No results were found.
Pricing information shown is averaged from our October 2023 survey of 1,500 homeowners who purchased replacement windows for their homes.

Customer thoughts

We鈥檙e surprised to see a big discrepancy between Andersen鈥檚 Better Business Bureau (BBB) score and its customer rating on the site. BBB scores Andersen at an , but customers rate it 1.3 out of 5 stars. Andersen also only has 2 out of 5 stars on . These aren鈥檛 the worst customer ratings we鈥檝e seen, but they concern us. We read 100 of the latest reviews to find common themes.

We鈥檙e pleased that the two most common themes don鈥檛 concern window quality. The top complaint has to do with service. Many customers report long wait times for problem resolution, such as receiving a replacement part or getting a service technician to perform a repair. The second most common complaint is persistent sales tactics, such as frequent calls and emails after requesting a quote.

Several customer reviews also mention faulty installation, though this is more of a problem with the installer than Andersen. Meghan Y. on BBB commented in October 2023 that she experienced great staff but that power washing her windows caused a flood inside her home.

Plenty of customers report a positive experience. Sarah P. on BBB noted in May 2023 that she received a great product and a 鈥渨onderful experience鈥 with Andersen. She reflected similar sentiment to other customers who were pleased with both service and window quality.

What windows does Andersen sell? 

Andersen makes eight window styles and five window lines that range in price and materials. 

Window lines

Each of Andersen鈥檚 window lines includes both windows and doors. From lowest price point to highest, you can choose from the following:

  • 100 series: This budget-friendly series includes several window types made of its Fibrex composite material. 
  • 200 series: This series includes only double-hung, gliding and picture windows made of wood interiors and vinyl exteriors. 
  • 400 series: The Andersen 400 series is moderately priced and features several window types with wood interiors and aluminum exteriors. 
  • A-series: This is a higher-priced line of windows featuring fiberglass interiors and composite exteriors. 
  • E-series: This most costly line includes many window types with wood interiors and aluminum exteriors.

Window styles

Andersen makes the following styles:

  • Awning windows
  • Bow and bay windows
  • Casement windows
  • Double-hung windows
  • Gliding windows
  • Pass-through windows
  • Picture windows 
  • Single-hung windows 
  • Specialty windows

What materials does Andersen use?

Andersen has more window material options than any other brand we鈥檝e reviewed. Some window companies only offer vinyl windows, the most popular material among homeowners. Others may offer vinyl, aluminum and wood windows. Andersen, however, provides five choices ranging in price and selling points.

Window frames

The most affordable material in Andersen鈥檚 collection is vinyl. Vinyl is durable, long-lasting and low-maintenance. Next is aluminum. Aluminum is super low-maintenance and weather-resistant. Andersen claims its proprietary Fibrex composite windows are twice as strong as vinyl and perform better in extreme temperatures. Composite windows hold up well to various weather conditions and are unlikely to fade, flake, blister or peel. 

The brand鈥檚 most expensive windows are its wood and fiberglass options. Fiberglass is tough and weather-resistant; it鈥檚 also more environmentally friendly than some other options. Wood windows are beautiful and strong, though they鈥檙e more prone to rot than other choices.

Window panels

Andersen sells double-pane and triple-pane windows. Double-pane windows are standard in most homes today. The two layers of glass help minimize air leakage and heat gain and loss, keeping your home more comfortable. Triple-pane windows feature a third layer of glass for even better energy efficiency. They鈥檙e recommended for northern climates and extreme temperatures. Energy Star recognized the windows in Andersen鈥檚 A series on its list for 2024.

Energy efficiency

The states that drafty windows are responsible for nearly a third of your home鈥檚 heating and cooling energy usage. If you have old, underperforming windows, they鈥檙e the reason your home is never the right temperature, your HVAC system is working overtime and your monthly electricity bills are higher than they should be. 

Andersen consistently wins Energy Star鈥檚 for its products鈥 energy performance. The brand鈥檚 Energy Star certification means it meets efficiency requirements that block 70% or more of the solar heat in the summer and reflect heat indoors during winter. also have low-emissivity (low-e) coatings that reduce furniture fading by up to 75%.

All certified Andersen windows and doors are independently tested and verified by the and meet strict energy efficiency guidelines set by the U.S. Environmental Protection Agency.

Andersen incorporates energy savers into its design, such as glass spacers and argon gas filling for better insulation, but its glass technology sets it apart from competitors. You can choose from these glass options:

  • Low-e/Low-e4 glass: Andersen鈥檚 low-e glass reflects heat in summer and helps keep heat indoors in winter. Low-e coating is available for all Andersen products. 
  • SmartSun glass: SmartSun glass has the benefits of low-e glass and filters out 95% of UV rays to protect your furniture, walls and floors from fading.
  • Sun glass: Sun glass offers high thermal performance with a subtle tint to block out even more heat from the sun.
  • PassiveSun glass: This glass option is great for northern climates because it works with the sun to heat your home.

How much do Andersen鈥檚 windows cost?

We looked at customer reviews and spoke with an Andersen representative to gauge the brand鈥檚 pricing. While we couldn鈥檛 get specific pricing without going through the full quote process, we did get some average ranges for each window series.

Window prices for Andersen鈥檚 100, 200 and 400 series are the most affordable, starting between $250 and $350 per window and going up as high as $3,600 for the 400 series. These figures are comparable, if not slightly above average, when compared to competitor pricing. 

The A series and E series are the most expensive lines, given their architectural designs and premium materials. Windows in these series start around $1,000 and can be as much as several thousand dollars.

Does Andersen offer financing options?

You have financing options when buying Andersen windows, though they vary depending on where you buy them. For example, Home Depot may offer a different payment plan than a certified Andersen dealer.

Home Depot also offers financing through a consumer credit card that gives you six months of financing on purchases over $299 and a full year to make returns. You can apply for Home Depot鈥檚 Project Loan financing to get up to $55,000 in loans with low monthly payments and flexible deadlines.

You can also speak with your bank about a home equity loan if you鈥檙e updating many windows at once. 

What is the installation process with Andersen?

You can install Andersen windows in a few ways. For one, you can purchase the windows and install them yourself. However, we don鈥檛 recommend this since improper window installation can cause window defects and sealing issues that cause home damage and void your warranty. 

We recommend using Andersen鈥檚 network of . These professionals are knowledgeable about installing Andersen windows and have been vetted for proper industry licensure.

While we can鈥檛 guarantee your contractor鈥檚 installation process, most installers follow these steps:

  1. Protect the installation area by covering your floors and furniture with drop cloths
  2. Remove your old windows and inspect for damage to your walls
  3. Repair any damage that would prevent a smooth installation
  4. Install and seal your new windows
  5. Perform quality assurance checks
  6. Clean your windows and the installation area
  7. Dispose of your old windows

What are Andersen鈥檚 warranty options?

Andersen provides a transferable limited warranty that covers glass for 20 years and nonglass components, such as hardware, for 10 years. This coverage is comparable to many competitors. Coverage details vary by product line, so we suggest reviewing the for the line you鈥檙e interested in before making a purchase.

Final take: Andersen has a lot to offer, but some customers aren鈥檛 satisfied

Andersen offers several window styles, five material options, a range of product lines and proven energy performance, yet most of its online customer reviews are negative.

No matter how much the company has to offer, we can鈥檛 ignore that its customers note long wait times, faulty installation and broken parts. However, much of this can be attributed to individual installers, so it鈥檚 not representative of Andersen as a whole.

We always recommend requesting quotes from at least three companies to determine the best one for you.

Our rating methodology for window companies

We research, review and rate window brands to help ensure you pick a window brand that meets your needs and fits your budget the next time you need to install new windows. Our research includes interviewing experts in the window industry, collecting data through proprietary surveys, reading hundreds of customer reviews on third-party websites and reviewing each brand鈥檚 website to gather as much information as possible about its services, products and warranties. 

We assess each window brand in four key areas:

  • Window options and installation services
  • Brand reputation and reviews
  • Energy-efficiency features
  • 奥补谤谤补苍迟颈别蝉听

Read our full window methodology for more details and information on how we arrived at our conclusion of the best window brands.

BBB and Trustpilot ratings are accurate as of July 2024.

Editorial note: The name “Homefront” refers to the alliance between 潘金莲传媒映画 and Home Solutions that publishes review, comparison, and informational articles designed to help 潘金莲传媒映画 readers make smarter purchasing and investment decisions about their home. Under the alliance, Homefront provides and publishes research and articles about home service and home improvement topics.

Homefront has an affiliate disclosure policy. The opinions, analyses, reviews or recommendations expressed in this article are those of the Homefront editorial staff alone (see About Homefront). Homefront adheres to strict editorial integrity standards. The information is believed to be accurate as of the publish date, but always check the provider鈥檚 website for the most current information.

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